PNSQC

RT @umckinney: Empowering workers is how to make useful and effective process improvements @mheusser #pnsqc #workersoftheworldunite

— Michael (Doc) Norton (@DocOnDev)2012-10-08 12:05:34

"I don't think you understand the culture here" and other problems improving quality @mheusser #PNSQC

— Pete Walen (@PeteWalen)2012-10-08 12:03:34

Empowering workers is how to make useful and effective process improvements @mheusser #pnsqc #workersoftheworldunite

— umckinney (@umckinney)2012-10-08 12:01:44

We “write slightly worse than we draw. The difference is, we know we can’t draw.”—@mheusser at #pnsqc

— Ian Dees (@undees)2012-10-08 11:53:07

Human beings working in the system coming up with ways to improve it. No fixed process, always improve. @mheusser #PNSQC

— Pete Walen (@PeteWalen)2012-10-08 11:50:53

"Americans write slightly worse than they draw. The difference is we know we can't draw." - @mheusser #pnsqc

— Michael (Doc) Norton (@DocOnDev)2012-10-08 11:48:39

Then Deming - quality is whatever the customer wants it to be. Read chapters 9, 10, 11 of "out of the crisis" #PNSQC

— moss drake (@mxmoss)2012-10-08 11:48:29

Then, Ford assembly line & Hawthorne effect http://t.co/Pmdbs3mg #PNSQC

— moss drake (@mxmoss)2012-10-08 11:47:40

At #PNSQC keynote talk, Matt heusser going thru history of quality movement. Starts w/Bethel steel works Taylor. http://t.co/oRrGeWFT

— moss drake (@mxmoss)2012-10-08 11:46:33

@mheusser #pnsqc keynote is a great lead-in to my talk "Velocity is not the goal". Enjoying his walk through history of production methods.

— Michael (Doc) Norton (@DocOnDev)2012-10-08 11:44:16